How do I track my order?
Answers
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Hi
try to look on this guide https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
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You should be able to see all the information here:
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Hello Rai,
Thank you for your question,
Currently, the tracking number for the SIM cards is not being displayed in your account. It is an issue that the technical team is working on fixing with the delivery companies that help us.
The delay that you can take into consideration for the sim to be received is between 3 and 5 business days.
Here you can see the details: https://fizz.ca/en/faq/when-will-my-fizz-package-be-delivered
If more than 5 days have passed, you can reach out to our customer service representatives and we will help you there.
Thank you for your understanding and interest in our services!
Have a wonderful day!
-Eugen, Community Moderator0
