How long do I need to wait for the activation

Austan

Already waited for 1 hour since activated SIM card and rebooted/reinserted multiple times. No luck. Any idea normally how long it I will take for the activation?

Jess_i88b6

Hi @Austan

if you ported the number from a different provider this can take up two hours

if you pick a new number this should takes couples of minutes

you should check with the support

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Whizz

Hello Austan,
I am sorry for the situation encountered,
I have verified your account and I can see that you have contacted us in private in regards to the issue and the issue has been resolved since.
There was a delay in the system at the time for the activation. 
Thank you for your understanding!
Have a wonderful day!
-Eugen, Community Moderator