Fizz Beta unable to reset Voicemail PIN

crimsona
crimsona Posts: 13 ✭✭
edited December 2023 in My Mobile

I've seen the instructions

My plans-> Manage plan-> Advanced parameters-> PIN to access your voicemail.

But I don't see Advanced parameters on my Fizz Beta screen. A search for the word Advance shows nothing on Chrome either. Fizz Android Visual Voicemail app is showing an error too. What now?

fizz manage my plan.PNG
fizz sync.jpeg


Best Answer

  • Whizz
    Whizz Posts: 23,045 admin
    Answer ✓

    Hello crimsona,
    I am sorry for the situation encountered,
    I have verified your account and I can see that there is a display issue on the account and the button for "Advanced parameters" is missing. 
    I will create a ticket for this case that you can follow in your account> My settings> My tickets.
    As soon as the technical team fixes the issue, we will contact you via email with the resolution.
    I count on your understanding and patience until this is fixed.  
    Have a wonderful day!
    -Eugen, Community Moderator

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