I don't have internet from early morning. Even after restarting it doesn't works. Could you please

Maryam F.

Hello,

I don't have internet from early morning. Even after restarting it doesn't works.

Could you please solve the issue?

Jess_i88b6

Hi @Maryam F.

Did you check the cable coaxial cable? If it is well-connected to the modem

Check the led status this will help us to understand the problem, but it can be a problem in your sector too.

Did you try to turnoff the modem for couples of minutes?

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

Whizz

Hello Maryam F.,
I am sorry for the situation you have encountered.
I have verified your account and based on the results I found, I provided you with a private message.
I hope you have a pleasant day!
Mihai, Community Moderator