false claim about price of a sim card.

Rex2000

They claimed the price of the sim card would be around $6 but when I provided for them my credit card number, they had charged me around $16, any idea

Jess_i88b6

Hi @Rex2000

The price of the SIM is 15$ +TX, it was 5$ last month, since there was a promotion

You can always contact the support

You can chat in direct

• Sign into your account

• Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

• Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

• Choose the option 💬 chat

• If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

Or by private message on Facebook: https://www.facebook.com/fizzca/

wayne

where did you get your sim card?

CandyCris

https://forum.fizz.ca/en/discussion/2647117/false-claim-about-price-of-a-sim-card

Who is "they"? Fizz or a store?

Whizz

Hello Rex2000  ,

There was a promotional price for the SIM cards a while ago, but it has expired.

Now everyone has to pay the original price.

Your understanding and cooperation are highly appreciated.

Have a good one,
-Raul, Community Moderator