My iMessage and FaceTime isn’t working

Mohammad S. #40600
Mohammad S. #40600 Posts: 1 ✭✭
edited November 2023 in My Mobile

I went through probably 100apple and fizz representative each more useless then the last I honestly don’t understand how you run a shit

company and just rob money without offering the fuckin service

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 14,014 ✭✭
    edited November 2023

    Hi @Mohammad S. #40600

    What apple suggested?

    Can you try to disable the wifi when you register the iMessage?


    From apple (always with the wifi off)

    1. Go to Settings > Messages and turn off iMessage.
    2. Go to Settings > FaceTime and turn off FaceTime.
    3. Restart your iPhone.
    4. Turn iMessage and FaceTime back on.


  • Code : 8CE6H
    Code : 8CE6H Posts: 9,070 ✭✭

    Hello Mohammad S. #40600,

    Sorry i'm with Android.

    But go here for help: https://support.apple.com/en-ca/HT201422

  • Whizz
    Whizz Posts: 23,529 admin

    Hello Mohammad S. #40600,
    I'm sorry for the situation you have encountered.
    I have verified your Fizz member account and I can see that a ticket was escalated to our technical team 3 days ago. Also, 3 days ago, you received a message from us with a few details you have to provide us with so we can further verify your situation.
    Please reply to the e-mail we have sent; you can search for it in your e-mail inbox by using the ticket number. To get the ticket number, you have to log into your Fizz member account > My settings > My tickets or in the Overview menu.
    I hope you have a pleasant day!
    -Mihai

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