Internet is not working

Preet
Preet Posts: 1 ✭✭
edited November 2023 in Internet

My home internet is not working. Its everyday situation. I even tried talking to customer service they told me technician will come to see the equipment but its more than a week no one came to see . Why i am paying the money if i have to use my phone internet instead of wifi

Answers

  • Code : 8CE6H
    Code : 8CE6H Posts: 9,027 ✭✭

    Hello Preet,

    You should contact again Fizz: https://fizz.ca/en/support

  • Whizz
    Whizz Posts: 23,148 admin

    Hello Preet  ,

    Sorry to hear about the issue!

    From what I see, it appears that our colleagues needed a few more details before they could set a service call for your address.

    In order to remedy the issue, please reach our customer service on Live chat : https://fizz.ca/en/support as I will leave a detailed note on your file on what needs to be done and what needs to be asked from you so a service call can be set.

    We apologize for any possible inconvenience caused.

    Thank you for your understanding.
    Have a good one,
    -Raul

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