unable to load members area

mnkyfone

I can log in, but when I try to go to the members area the page spins and blank page is loaded.
https://zone.fizz.ca/dce/customer-ui-prod/login

nothing comes up
doing this from a laptop because I have no data left on my phone, trying to activate a perk of 24hrs unlimited internet.

pls halp :P

Jess_i88b6

Sometime I have that problem, opening a different page solve it https://zone.fizz.ca/dce/customer-ui-prod/account/notification

Andrei_ref_R7VK1

Same post as here:

https://forum.fizz.ca/en/discussion/2645241/can-log-in-but-can-not-load-zone-fizz-ca-dce-customer-ui-prod-login

Whizz

Hello mnkyfone,
I am sorry for the situation encountered,
I have verified your account and I did not see anything that could prevent your from logging in. 
I kindly advise you to clear cache and cookies on your device and then try to log in again. 
Also, trying to log in from an incognito page should help as well.
If you still encounter the issue, please contact us in private using this link: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do
Click on the green bubble on the bottom right corner of the page> then choose chat and an agent will help you with the issue.
I count on your understanding!
Have a good day!
-Eugen