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Danbal
Danbal Posts: 6 ✭
in Welcome and join
Why can't I enter the street of my home address?

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 9,929 ✭✭

    Hi @Danbal

    Are you entering an address from Quebec or the Ottawa region?

    Did you try to start with the postal code?

    Can you try using the browser in incognito mode and disable any adblocker


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


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