Unlimited data for 24 hours
Answers
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It happened to another users as well. You can try to contact customer support and ask for refund. You can ask if they will reimburse you for 2gb data add-on.
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Hello,
About 24 hours free data perk ...
Are you in the subscription area?
https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options
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many have the same problem
you can contact the green bubble support at the bottom right. https://fizz.ca/en/support
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Hello Florin,
We're sorry to hear about this situation.
You need real-time assistance, so please use the chat bubble located in the lower right-hand corner of the Solution Hub pages. If you have trouble finding it, click on the following link (with an incognito window ctrl+shift+n), and the chat bubble will appear within 15-20 seconds: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do.
You can contact us anytime via this link: https://fizz.ca/en/contact-us whenever you are available to chat. Please note that we are available 24/7.
We hope you have a pleasant day!
-Mihai0