Request to add Samsung Galaxy Note 10+ to VoLTE supported phones

FizzUser55
FizzUser55 Posts: 6 ✭✭
edited August 2023 in Phones

Hi,

Is there some way to make a request to Fizz to add Samsung Galaxy Note 10+ to VoLTE supported phones?

The Note 10+ is definitely VoLTE capable but it's not on the Fizz official list : https://fizz.ca/en/faq/compatible-devices

Thank you!

Answers

  • Racoon
    Racoon Posts: 308 ✭✭

    Maybe it will be in the futur! I don't know

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,380 ✭✭

    Hopefully more phone models will be added to the "certified" list.

  • Jess_i88b6
    Jess_i88b6 Posts: 13,972 ✭✭

    Please @Whizz take into consideration

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 7,722 ✭✭

    surely one day they may add it

  • Whizz
    Whizz Posts: 23,434 admin

    Hello FizzUser55,

    Thank you for your reply,
    Other phone models will be added to that list. The technical team is working on software updates for the phone models that are not yet on that list, to enable them to work on the VoLTE network. 
    In the meantime you can use your service as usual in Canada. The only issue that you can have, is in the USA where you will not be able to make or receive calls. Data and texts will work there with the current configuration. 
    Make sure to verify this link from time to time to see if your phone model was certified: https://fizz.ca/en/faq/compatible-devices

    Thank you for your understanding!
    Have a good day!
    -Eugen 

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