Screen hypersensibility while charging
Wgeb I plug my usb-c charger to charge my phone, my phone screen sensibility is off. I can see it happening while playing games, texting or swipping. Even now, while I write this while I charge my phone, my keyboard doesn't always press the same letter I press.
Does it happen to other people as well? I have no screen protection and I have a Samsung A53
Best Answer
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Is the phone bought from Fizz?
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Answers
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Hi @Jeycompris
Did you try to check the settings -> display touch sensitivity
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maybe reset parameter settings
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contact the green bubble support at the bottom right https://fizz.ca/en/support
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Maybe Samsung's support?
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You can try in the settings if you have a king of "glove mode" on... in any case I would contact samsung customer support or if you bought it from fizz you could return it if still under warranty
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Hello Jeycompris,
I am sorry to hear about this situation.
In case the situation wasn't resolved following the manipulations provided by our members, you can contact us anytime in private from this link: https://fizz.ca/en/support
For the moment I will let this thread opened, in case other members encountered similar situation and they managed to fix it.
I am counting on your understanding and I wish you a good day,
-Georgian0
