Double Charges on Statement
I received a message from another Fizz user @Olivia2Jadon who expressed being charged twice in the same month as seen for the E stallion of $68.99 on her latest statement. Has this happened to anyone else, I thought we could discuss this here.
Best Answer
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just contact support
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Answers
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Hola,
Sorry we cannot help you with technical issues.
Try to reach customer service on Live chat : https://fizz.ca/en/support as they sometimes need a few extra details to possibly escalate a ticket to address your situation.
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Contact customer support, we are all users here.
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I agree with others, only support can help
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Hello @alg,
Thank you for your post,
The client in question should contact us in private to provide her with more details on the charges. However, what I can assure you here is that she was not charged in double. Those are charges for 2 different things. I can't share the details here, as it is a public space.
To contact us in private, you or she can use the steps provided by the community users in this thread.
Thank you for your understanding!
Have a good one!
-Eugen0
