MMS on former T-Mobile OnePlus

bellavista
bellavista Posts: 2 ✭✭
edited May 2023 in Phones

I have a OnePlus gifted to me from my partner's father. I've followed the APN settings and it has worked for internet but not for the MMS. Any ideas?

Best Answer

  • Whizz
    Whizz Posts: 22,363 admin
    Answer ✓

    Hello @bellavista ,


    Sorry to hear about the issue!


    Try to do the steps explained earlier by our friend here, and if that doesn`t help, try to reset your phone`s network settings and reboot it once you do that step and check if you are able to use the MMS feature.


    By resetting your phone`s network settings, it will download them once again but you will need a reboot to properly activate the said settings.


    If the issue persists, please reach our colleagues on Live chat following these details : https://fizz.ca/en/support so they can assist further.

    Be sure that you are logged to your Fizz account before accessing this link and that you start browsing the FAQ`s so the chat bubble appears at the bottom of the page.


    Thank you for your understanding.

    Have a good one,

    -Raul

Answers

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 7,807 ✭✭

    You can try to create 2 APNs

    1.

    Name: FIZZ INTERNET

    APN: mobile.bm

    Proxy: Not set

    Port: Not set

    Username: Not set

    Password: Not set

    Server: Not set

    MMSC: Not set

    MMS proxy: Not set

    MMS port: Not set

    MCC: 302

    MNC: 500

    Authentification type: Not set

    APN type: default

    APN protocol: IPv4

    APN roaming protocol: IPv4

    Enable/disable APN: checked

    Bearer: Unspecified

    Mobile virtual network operator type: GID

    Mobile virtual network operator value: 55

    ------------

    2.

    Name: FIZZ MMS

    APN: mobile.bm

    Proxy: Not set

    Port: Not set

    Username: Not set

    Password: Not set

    Server: Not set

    MMSC: http://mms.mobile.bm

    MMS proxy: mmsproxy.mobile.bm

    MMS port: 80

    MCC: 302

    MNC: 500

    Authentification type: Not set

    APN type: mms

    APN protocol: IPv4

    APN roaming protocol: IPv4

    Enable/disable APN: checked

    Bearer: LTE

    Mobile virtual network operator type: GID

    Mobile virtual network operator value: 55

This discussion has been closed.