Help with Router Login

alg Posts: 44 ✭✭
edited May 2023 in Break Room

I have been trying to login to since I wanted to change my WiFi's name and I am unable to, I get a blank screen after entering in cusadmin with my router's password. Is anyone else having this issue and does anyone know if there are browser requirements?


  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,778 ✭✭

    have you tried in private mode

  • Sébastien code ZXEL1
    Sébastien code ZXEL1 Posts: 6,778 ✭✭

    You can do this from the Fizz wifi application.

    Download the Fizz Wi-Fi app for free on :


     Go to My Wifi and select the network for which you want to change the name and password.

  • Whizz
    Whizz Posts: 19,105 admin

    Helo alg,

    Sorry to hear about the issue!

    There are no browser requirements rest assured, as you can do this operation either from your PC , laptop or even phone.

    You can also use the Fizz WiFi app to do the operation, but if you are still having issues, I suggest that you reach our colleagues on Live chat to assist further :

    Try to also use an Incognito browser window to eliminate the possibility of this being a cache / cookies issue.

    Thank you for your understanding.
    Have a good one,

This discussion has been closed.