Bad internet quality

Yuliia Posts: 11 ✭✭
edited May 2023 in Internet

Hi there,

I have had fizz internet for almost 10 months. The quality has been bad the whole time. Specifically, it is much slower than it should be. When I watch basketball videos on YouTube, the picture quality is always blurry. I don't have the same problem when I watch the same videos on my phone. Last month, I upgraded my plan to the 200Mb/30Mb speed. Nothing has changed. I am alone in the house during the day when I use it the most so I know it's not an issue of too many devices.

Please help solve this problem finally.

Thank you.


This discussion has been closed.