Have requested that home internet be installed , I got a time slot for my reservation and noone came

Dyez
Dyez Posts: 1 ✭✭
edited April 2023 in Internet

Is anyone from Fizz coming or I should look for another service provider.

Best Answer

  • Whizz
    Whizz Posts: 18,801 admin
    Answer ✓

    Hello Dyez,
    Thank you for your interest in our services,
    I have verified your account and I can't find a Home Internet subscription on this account.  
    If you have made the order on another one, I kindly advise you to reach us in private in order to discuss the situation further and advise you on the next steps you will have to take.
    You can see all the steps you need to take in order to confirm the appointment here: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet

    From the same FAQ, you can contact us, by clicking on the green bubble on the bottom right corner and choose the contact way prefered. 

    Thank you for your understanding!
    Have a good day!
    -Eugen

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