Have requested that home internet be installed , I got a time slot for my reservation and noone came
Best Answer
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Hello Dyez,
Thank you for your interest in our services,
I have verified your account and I can't find a Home Internet subscription on this account.
If you have made the order on another one, I kindly advise you to reach us in private in order to discuss the situation further and advise you on the next steps you will have to take.
You can see all the steps you need to take in order to confirm the appointment here: https://fizz.ca/en/faq/how-do-i-subscribe-to-fizz-home-internet
From the same FAQ, you can contact us, by clicking on the green bubble on the bottom right corner and choose the contact way prefered.
Thank you for your understanding!
Have a good day!
-Eugen0
Answers
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With the weather problem they have accumulated some delay
they should give the priority to the users with then down
probably they only have some delay, and they are a bit late
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Agree, contact customer support to reschedule it.
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If the appointment didn’t take place.
- Should the appointment with a technician not happen for whatever reason, check your emails. You’ll receive further instructions and next steps from us, right in your inbox.
https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
otherwise contact the green bubble support at the bottom ...https://fizz.ca/en/support
ou facebook https://www.facebook.com/fizzca
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If your appointment was this morning, it can be a bit late.
They work very hard to fix all the problem that we had.
To view, change or cancel an appointment
Your technician appointments are in your Fizz account. Simply log in and under My plans > Manage plan > Appointments you’ll be able to view, reschedule or cancel your appointment, even up until the moment when the technician is on route.
You can reschedule your appointment up to three (3) times. After that, your order will be cancelled, and you’ll have to start the process all over.
Source: https://fizz.ca/en/faq/how-do-i-manage-appointment-technician-visit-my-service-address
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Wait at least till the end of the day, sometimes they are just late...
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Did the technician finally come?
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would love a feedback too
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did you manage to get another date?
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I don't think we'll know
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We will never know
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