Internet issue

Ashu07
Ashu07 Posts: 7 ✭✭
edited April 2023 in Your Fizz Account

Hello there ,


my internet is still down . I restarted and also reset my modem but still no internet.

my building does have internet. It is just my apartment. I work from home and having alot of problems. Can someone visit and verify if everything is good ?

Best Answer

  • Whizz
    Whizz Posts: 22,582 admin
    Answer ✓

    Hello Ashu07,

    Thank you for being part of the Fizz community!
    I verified your connection and the modem is online since April 9. In case you restarted the modem and plugged into another electrical outlet (to make sure the current one wasn't damaged by the outage) please contact us in private for further verifications.
    You can contact us on Facebook Messenger, WhatsApp, live chat from this link: https://fizz.ca/en/support

    I am counting on your understanding and I wish you a good night,
    -Georgian

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