internet available ???

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FredNadeau55
FredNadeau55 Posts: 3 ✭✭
edited February 2023 in Internet

hi

i would like to know if *address* can buy internet service please

thanks

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  • Jess_i88b6
    Jess_i88b6 Posts: 13,151 ✭✭
    Answer ✓
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    Hi @FredNadeau55

    The only way to be sure, it is simulating the activation process.

    Create an account, and enter your address during the subscription, if you don't enter your credit card you will not be charged, in order to enter the credit card, internet should be available to your address.

    Therefore, you can make the procedure and verify if it is available.

    Usually, if Videotron is available also Fizz will be

Answers

  • FredNadeau55
    FredNadeau55 Posts: 3 ✭✭
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    Thanks @Jessy_ref_i88b6

    but when i chek on the site, the message following appear:


    We’re having trouble locating your address in our systems.

    But we’re not throwing in the towel.

    Contact us by chat so we can check a few more things. We wouldn't want to jump to the conclusion that Fizz Home Internet is not available at your address.

    Somebody can verify if it is available for me ???

  • CJ Ref Code B43SA
    CJ Ref Code B43SA Posts: 302 ✭✭
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    You're better off writing to Customer Service - right now you're just showing your address to a public forum full of users like yourself.

    We only have access to the same tools you do.

    Best way to contact them in my opinion is through Facebook Messenger: https://www.messenger.com/t/fizzca

  • Derr
    Derr Posts: 5,566 ✭✭
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    Salut @FredNadeau55

    Malheureusement, le service internet n’est pas disponible à votre adresse. J’ai rentré votre adresse sur le site de Vidéotron et ils ementionnent que le service n’est pas disponible. Et comme Fizz utilise les infrastructures de Vidéotron, c’est la même chose.

    Par contre, en ce qui concerne le forfait mobilité, il est disponible à votre adresse.

    Bonne journée,

  • FredNadeau55
    FredNadeau55 Posts: 3 ✭✭
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    Merci a tous

  • Whizz
    Whizz Posts: 19,534 admin
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    Hello FredNadeau55,
    Thank you for your interest in our services.
    Please, do not share your private information in a public space ( community hub, social media). 
    I went ahead and edited this post to not have the address showing.
    In regards to your question, please contact us in private on the chat that opens up for your when you try to subscribe. We will be able to verify this further in our tools and inform you if it is possible to subscribe or not.

    Thank you for your understanding!
    Have a good day!
    -Eugen 

This discussion has been closed.