When will they install?

Chickencoop Posts: 60
edited March 1 in Internet

I have booked for my router to be installed today, but the time sayd from 7am to 8pm. I understand that they can not say a specific time, but is there a way to find out at least more precisely when they will come. Staying home all day is a pain

Best Answers

  • Chickencoop
    Chickencoop Posts: 60
    Answer ✓

    And so far they are not responding in the chat. I'm in quebec by the way. Not sure if that makes a difference

  • Jess_i88b6
    Jess_i88b6 Posts: 5,530
    edited February 28 Answer ✓

    Hi @Chickencoop

    Usually they will call you 30 minutes before coming, today with the weather condiction, the tech will have a lot of problems :(

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Or by private message on Facebook: https://www.facebook.com/fizzca/

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 1,700
    Answer ✓

    I remember I didn't receive any call for my installation. So be patient.


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