VoLTE sim card for beta members?
I joined Fizz in December 2018, when they were still during Beta. I have not received any information yet about the VoLTE rollout, and have not yet received an email about ordering a new VoLTE sim card. When will beta members be invited to VoLTE?
Best Answer
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Hello CS2021,
I am sorry for the situation encountered,
You can order your free SIM card VoLTE compatible using this link in case you did not receive the invitation or deleted the email by mistake.
https://zone.fizz.ca/dce/customer-ui-prod/simcard/free-order?step=quantity
You need to be logged into your account and you can order only 1 SIM card as there is only 1 plan on your account active.
You will have the instructions on how to change the SIM card after you receive it in the envelope.
Thank you for your understanding!
Have a good day!
-Eugen1
Answers
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Hi
You should ask your question directly to Fizz support
you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.
You can also do it on Facebook: https://facebook.com/fizzca
-By private message on Twitter : https://mobile.twitter.com/fizz_ca
-Whatsapp : (438) 393-5814
Chatting is the only fast and efficient method because you interact directly with customer serviceGood evening
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Hi again
I am whit Fizz since February 2019 and I had received my VoLTE SIM card last summer.
That's why you should contact the support to ask if they forgot you
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