Home internet activation pending

Rinaa

trying to activate my services for my home internet and seems not to work and a technician was suppose to come didn’t show for the appointment I made ! Everything is set up , but it’s still not working and plug it out many times and still not working and on my app it’s saying pending but I have made my payment 8 days ago so I don’t understand what’s going on and technician was suppose to come a long time ago . I need help please ! My app it’s saying activation pending

Whizz

Hello Rinaa,
I am sorry for the situation encountered,
Please contact our customer support team in order to help you with the appointment.
We will have to schedule an appointment with a technician for you in order to fix the issues.
In regards to your payment, you plan payment cycle will start when your internet will be installed.
To reach us in private, go to this link: https://fizz.ca/en/support
Once there, click on the green chat bubble and choose the way of contact desired.
Thank you for your understanding!
Have a good one!
-Eugen

Fling

Hi Rinaa,

Here you talk to users like you

You can contact Fizz customer service for help by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Good evening