What do paybright want?

Denys

I wanted to buy a phone through paybright, but it can't proceed. Who knows why? What do they want?

The "Help Center" button doesn't work.

Jess_i88b6

Hi @Denys

Here you will find the phone number https://helpcenter.affirm.ca/s/paybright-contact-us?language=en_US

Fling

For some problem whit Fizz website it might help clearing cache, deleting cookies or for Apple user go to safari and clear history and website data.

You can try using another browser such as Firefox or internet explorer or a private browser 

If the problem continues, you can contact Fizz customer service by opening this link: https://fizz.ca/en/faq/how-do-i-make-sure-my-mobile-service-working-properly and simply scroll down until you see the green bubble, then click on it to start your chat session with Fizz customer service.

You can also do it on Facebook: https://facebook.com/fizzca

-By private message on Twitter : https://mobile.twitter.com/fizz_ca

-Whatsapp : (438) 393-5814

Chatting is the only fast and efficient method because you interact directly with customer service

Jess_i88b6

Hi @Denys

The problem that you have it is with Paybright, therefore, you need to contact the Paybright support if the following doesn't help youl

As explained here https://helpcenter.affirm.ca/s/paybright?language=en_US&topicId=0TO7V000000qdahWAA

This likely means that we weren't able to verify your identity automatically through our online checkout, so our team needs to validate your account manually. This process is in place to protect our customers when making a purchase using PayBright.

If you receive this error, the following steps might help:

 

Try clearing the cache and cookies in your browser.

Try using a different internet connection, browser or device.

If you continue to receive the same error, please contact us to verify your identity.

Andrei_ref_R7VK1

Fizz and Paybright are different companies, so as suggested above, contact Paybright support.

Denys

https://forum.fizz.ca/en/discussion/comment/6672842#Comment_6672842

I understand. Paybright ask for a phone number and check something. What exactly?

I need to know what do they need to proceed?

Help Center button isn't working. And I'm unable to sign up on the paybright website either.

Vasiok

https://forum.fizz.ca/en/discussion/comment/6672843#Comment_6672843

Well the best option is to contact them and they will provide you the correct information.

Whizz

Hello @Denys !

Thank you for your interest in purchasing the phone at Fizz!

In these kinds of situations, it would be best to contact PayBright directly. Follow this link: https://helpcenter.affirm.ca/s/paybright-contact-us?language=en_US, then select the topic in question, and fill out the form. They can also be contacted through calls, and if you decide to do so, make sure you're doing it within the business hours.

If there's anything we can help you with, we remain at your disposal.

Have a wonderful day, take care!

-Ionut