Missing cancel button on pending upgrade removal.

Vincent B. 13921
Vincent B. 13921 Posts: 62 ✭✭
edited February 2023 in Your Fizz Account

There is apparently no way to cancel such mistakes. How comes there is no cancel button?

Screenshot 2023-02-04 at 10.14.47.png


Best Answer

  • Whizz
    Whizz Posts: 23,051 admin
    Answer ✓

    Hello Vincent B. 13921,
    Thank you for your question,
    Once you trigger an action for your upgrades, that process is ireversible. 
    If you choose to remove it, then you will have to wait until your next payment cycle to activate a new one in that slot.
    If you activate one, then you will enjoy it after your next payment cycle starts.
    Here you can see more details on this matter: https://fizz.ca/en/faq/what-do-i-receive-my-rewards-program

    Furthermore, if you have an upgrade and you would like to swap it with a better one, then you can do that. The process is explained in the FAQ above under "To apply an upgrade on your plan:"
    Thank you for your understanding!
    Have a good day!
    -Eugen 

Answers

  • Jess_i88b6
    Jess_i88b6 Posts: 13,878 ✭✭
    edited February 2023

    The only options is to wait your next billing cycle

    You can try to contact the support, but I don't think that can do something

This discussion has been closed.

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