I was rewarded a free month of service. Was told it would be applied automatically when my month comes to.
Well it hasn't and I'm stuck with no service I've lost so much businesses in the last 2 days.
It's taking so long to get an answer
Whizz Posts: 16,188
Sorry to hear about what happened with your account. I see that my colleague has already escalated the issue to the technical team so that they can see what has happened.
Rest assured that we will reach back to you through the email registered on y once they provide us with an update.
Have a good one!
Andrei_ref_R7VK1 Posts: 836
Only support can help you in this situation. We are the users here.
I had similar situation with "1 month free" Perk, it didn't apply. I contacted support and after 2 months of back and forth it was reactivated and I could successfully use it.0