Can I used the ordered sim card for another number?

aslikoc
aslikoc Posts: 4 ✭✭
edited January 2023 in My Mobile

Hello, my husband and I, we are both using Fizz Mobile. He lost his sim card. Yesterday, he ordered a sim card on Fizz website. However, he accidentally ordered from my account, meanwhile, I do have my sim card on my phone and actively using it. My question is the following. Can he use/activate that sim card for his phone number (instead of mine)?

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,021 ✭✭
    Answer ✓

    Hi @aslikoc

    This is not a problem, remember that you need to contact the support in order to activate the new SIM to the right plan.


    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.


    Or by private message on Facebook: https://www.facebook.com/fizzca/

Answers

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