Phone Color changed by itself after confirmation

Monira Posts: 1
edited January 11 in Phones

I ordered a new phone, I am very sure that I chose deep purple color, but after approval and confirmation, it showed that the chosen color was space black.. I didn't choose that.. How to modify the color before shipping?

Best Answer


  • CJ Ref Code B43SA
    CJ Ref Code B43SA Posts: 230
    edited January 10

    Definitely write to custom service directly, there's no way any user here can help with that, this is a community forum.

  • Telephono
    Telephono Posts: 35

    That sounds very weird!

  • Whizz
    Whizz Posts: 16,224

    Hello Monira,

    I am sorry to hear about this.
    I can see that you contacted our support team and a solution was provided.
    Don't hesitate to reach us again if you need assistance.  

    Have a lovely day,

This discussion has been closed.