Internet down

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natalie L. #36980
natalie L. #36980 Posts: 1 ✭✭
edited January 2023 in Internet

Hi

it seems the internet is down. Nothing on your site provides us with potential internet outages. Can you pls let us know when it will come back?

thanks

Best Answer

  • Whizz
    Whizz Posts: 19,515 admin
    edited January 2023 Answer ✓
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    Hello @natalie L. #36980 ,

    Sorry to hear about the situation encountered!

    Please check and make sure that the coaxial cable is properly screwed into the modem, and if you also have the possibility of checking the outlet, check it as well.

    If everything is in order with the cable, please, contact us directly on our live chat by accessing any FAQ page such as https://fizz.ca/en/faq/my-modem-connected-cable-my-connection-keeps-cutting-out-how-do-i-fix, then click on the chat icon on the bottom right, then select chat.

    We remain at your disposal, so please, keep us updated!

    Have a good one.

    -Ionut

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