I am having issues with the internet connection

Mikhail
Mikhail Posts: 4 ✭✭
edited January 2023 in Internet

Hello! Could you please check the connection in my area? Ave. Forest Hill Montreal. Thanks

Best Answer

  • Jess_i88b6
    Jess_i88b6 Posts: 13,911 ✭✭
    edited January 2023 Answer ✓

    Hi @Mikhail

    Please modify your post removing your address this is a public forum

    Here we are users

    You can chat in direct

    • Sign into your account

    • Follow the link on this page: https://fizz.ca/en/faq/im-unable-log-my-fizz-account-what-do-i-do

    • Wait 3 seconds for the green bubble with a '❔' appears at the bottom right of the browser, if you use a phone you must use it in desktop or horizontal mode

    • Choose the option 💬 chat

    • If the green bubble does not appear make sure your ad blocker is disabled, otherwise try with another browser.

    Other means of contact

    • Whatsapp: (438) 393-5814

    • By private message on Facebook: https://www.facebook.com/fizzca/

Answers

  • Mikhail
    Mikhail Posts: 4 ✭✭

    Thanks for your help. It works now.

    Could you please tell me how I can edit the post?

  • Andrei_ref_R7VK1
    Andrei_ref_R7VK1 Posts: 8,182 ✭✭
    edited January 2023

    Unfortunately it's not possible to edit it now. After you post it, you have around 6 minutes to edit it (click 3 dots in the right corner), afterwards it's too late.

    IMG_20230102_201659.jpg


  • Whizz
    Whizz Posts: 23,172 admin

    Hello Mikhail,

    Thank you for reaching out. I just edited your post and also verified your account from a commercial point of view and everything seems to be alright. However, as Jessy_ref_i88b6  mentioned, if you still encounter issues with the internet, you should be contacting us privately in order to verify your modem's connection and provide you with some more details about it. 

    Have a good one!
    -Sergiu

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