Change phone

Mohammadtehrantj

How can I return my phone, I get my phone by paybright, and it is Sumsung, I want to return it and get Iphone14

Whizz

Hello Mohammadtehrantj,

Thank you for being part of the Fizz community!
As Andrei_ref_R7VK1  informed you, as long as the phone is in the first 15 days after receiving it, you can go in your Fizz account at: My phones -> Manage my phone ->  Return my phone and select 15 days return policy.
You can find more information from this FAQ: https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz

I am counting on your understanding and I wish you a great day,
-Georgian

Andrei_ref_R7VK1

If 15 days didn't pass, just follow the instructions here:

https://fizz.ca/en/faq/what-15-day-return-policy-phone-bought-fizz