I bought an iphone 14 pro max and it does not appear in my orders

LuiyiGalicia
LuiyiGalicia Posts: 1 ✭✭
edited December 2022 in Phones 
They already charged me for the financing but I have not received any email from fizz.
At the end of the purchase it told me that someone had already bought that item and that it had sold out. What I can do?


Best Answer

  • Whizz
    Whizz Posts: 22,362 admin
    Answer ✓

    Hello LuiyiGalicia,

    Thank you for being part of the Fizz community.

    I am sorry to find out about this situation.
    Following the verifications I see that you already contacted us in private and you were advised by one of my colleagues to contact Pay Bright in order to cancel the authorization from their end. You can find more information about them from this FAQ: https://fizz.ca/en/faq/how-does-financing-paybright-work
    Keep us informed, as we are online 24/7 and you can contact us directly following the steps from this FAQ: https://fizz.ca/en/support

    I am counting on your understanding and I wish you a great day,
    -Georgian

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