Activation code

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Lan
Lan Posts: 2 ✭✭
edited December 2022 in My Mobile

I received my new sim card, replace the old one in my phone and follow the instructions but couldn’t get the activation code.

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  • Whizz
    Whizz Posts: 19,109 admin
    Answer ✓
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    Hello Lan,

    Thank you for being part of the Fizz community!
    Following the verifications I see that currently you didn't activated a plan.
    Please note that the steps from your Fizz account are: Mobile -> Activate my SIM -> Insert the activation code that is on the Fizz SIM -> Select your plan and complete the process. You can find more information in this FAQ:  https://fizz.ca/en/faq/activate
    In case you encounter difficulties during the process, please contact us in our private chat following the steps from this link: https://fizz.ca/en/support
    I am counting on your understanding and I wish you a great day,

    -Georgian

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