My internet disconnects every day at 5am

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Trumpcore
Trumpcore Posts: 1 ✭✭
edited December 2022 in Internet

Hi,

My internet gets disconnected at around 4-5am every day for the past week, and I have to reset the fizz router every time to get back online. I use a google wifi router, but it doesn't seem to cause the issue, because only resetting my fizz router works, and not the other way around.

Thanks in advance ,


Unhappy customer who waited 2h on customer chat that got bumped back up the queue when next in line to 22nd in line.

Best Answer

  • Whizz
    Whizz Posts: 19,109 admin
    Answer ✓
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    Hello Trumpcore,
    Thank you for being part of the Fizz community!
    Following the verifications I see that you contacted us in the live chat and an agent escaladed the situation for further verifications to see if the issue is only at you or it is an issue in the area. In case it is only affection you, we will inform you via email in order to set a technician appointment.
    Thank you for understanding and I wish you a great day,
    -Georgian

Answers

  • WoWoWoMaTiteJulie
    WoWoWoMaTiteJulie Posts: 10 ✭✭
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    This has been happening since last friday at the very least, so you aren't alone in this.

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