My WiFi does not work

Pmvadnais
Pmvadnais Posts: 1
edited November 23 in Internet

Hi,

My WiFi has been coming and going for the past 24 hours. Yesterday, there was no internet available for a few hours. Today, it's been down for the past 2 hours.

I rebooted the modem twice. All lights are green. Can't seem to find the problem. Anyone had the same issue ?

Thanks !

Best Answer

  • Whizz
    Whizz Posts: 15,644
    Answer ✓

    Hello @Pmvadnais ,

    I hope this message finds you well.

    I'm sorry to hear that your internet connection is not working properly, and if you already verified the cables and restarted the modem, I would kindly suggest you reach out to our customer service team, which will be able to verify your modem's signals and see if the internet connection is in good parameters. Here is a link you can use to contact us https://fizz.ca/en/support#gsc.tab=0.

    Cheers!

    -Sergiu

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