Phones

MHA

Hi, Would you please tell me why the price of the new iPhone 13 is lower than the preloved one? 

Mamie

@MHA

Hi, it would be better to contact customer service, we are users here on this forum. Open this link: https://fizz.ca/en/faq/resolving-issues

and just scroll down until you see the green bubble with a question mark which you click on, then a second click to start your session. Chat is the faster way.

You can also use Facebook: https://www.facebook.com/fizzca/

MHA

https://forum.fizz.ca/en/discussion/comment/6660306#Comment_6660306

I didn't understand your point:(

Mamie

@MHA

We are subscribers here on this public forum. We cannot answer this question.

For the question asked about the iPhone 13, you have to ask customer service.They will be able to answer you or check if there is an error in the presentation on this page.

MHA

OK, thanks

Mamie

@Whizz

Is it possible to check to see if there is an error or some other reason about second chance phones costing more than new phone? There was a similar request recently, from another visitor to the website. It was for a Samsung Galaxy A53. Thank you.

https://forum.fizz.ca/en/discussion/comment/6659750#Comment_6659750