Phone Discount Perk
I was just curious what the requirements / circumstance is for receiving a phone discount perk. I signed up very recently right around the same time as a friend of mine (about a week apart), and they just received a $50 phone discount perk yesterday.
I have actually been planning to buy a new phone, so I wanted to know if I can expect one shortly (do you get one a few weeks after signing up), or if there was another reason my friend would have gotten one while I have not.
Thanks in advance for any info
Best Answer
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Hi, you can ask customer service about this discount. Go to this page: https://fizz.ca/en/faq/resolving-issues
and simply scroll down until you see the green bubble with a question mark, to your right, click on it and then another click. You can chat with support. Chat is the faster way.
You can also use Facebook: https://www.facebook.com/fizzca/
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Answers
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I think those perks come after you have reached a certain level of points in the reward program. Maybe your friend got one by mistake?
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Hi, there are several ways to receive discounts/gifts in our account. For example, an incentive gift to buy a new phone.
In your case, recently subscribers mentioned receiving $50.00 at level 5, and $75.00 at level 7 for the purchase of a new device. https://forum.fizz.ca/en/discussion/2638223/black-friday
To increase its level, it is linked to the number of points obtained in the My Rewards program.
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Thanks for the reply.
While I have read about customers getting discount perks at certain points/levels, this cannot be the case for my friend as he has only had an account for 2 weeks, and has not even activated his mobile plan yet (he is only level 1 and has 30points).
he forwarded the e-mail he got to me it says :
"No need to hunt for discounts, yours awaits.
Treat yourself to the phone of your dreams. Because you're at level 1 in the My Rewards program, a nice perk for a $50 discount on the new or Preloved phone of your choice is waiting for you in your account."
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