Trying to activate one of the 5 GB gifted by Fizz. Getting the following message

Dragos V.
Dragos V. Posts: 24 ✭✭
edited November 2022 in Your Fizz Account

CrmGatewayImpI_submitAndFetchOrder:Responseisnull

Best Answer

  • Whizz
    Whizz Posts: 22,969 admin
    Answer ✓

    Hello @Dragos V.

    I have verified your account and I can see that you managed to activate the perk.

    If you encounter further issues please contact us using this link https://fizz.ca/en/support and we will resolve the situation together.

    Thank you for your kind understanding.

    -Florin

Answers

  • Mamie
    Mamie Posts: 1,784 ✭✭
    edited November 2022

    @Dragos V.

    Hi, there was major maintenance on the Fizz website a few minutes ago. It can be linked to certain difficulties like yours and to others.

    Wait some time to make sure everything is correct. Then try again.

  • Mamie
    Mamie Posts: 1,784 ✭✭

    @Dragos V.

    Sorry, Dragos, don't forget to change your browser if possible, clear the cache and put it in private mode. Cache residue can cause a lot of problems.

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