Multiple payments
My account was charged 5x the bill this month and i want to be refunded over this
Best Answer
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Hello Jsc,
I am really sorry to hear that you have encountered this situation,
In order to better help you with the refund situation, I kindly advise you to contact us in private via chat or social media.
To do so, please go to any of our FAQs, scroll down on the page, find the "?" bubble and click on the communication channel that you want to use.
There are some details we need to share with you that can't be discussed on a public page.
You can use this FAQ to reach us: https://fizz.ca/en/support
Thank you for your understanding and patience!
Have a good one!
-Eugen0
Answers
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Hi, contact customer service now. They will be able to help you and correct the situation.
Go to this page: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, to your right, click on it and then another click. You can chat with support. Chat is the faster way.
You can also use Facebook: https://www.facebook.com/fizzca/
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