Internet down griffintown

Tapy1270
Tapy1270 Posts: 2 ✭✭
edited October 2022 in Internet

Internet seems to be down since early morning, even after wifi reboot, blue light doesn’t come up.


is there any maintenance?


thank you

Best Answer

  • Whizz
    Whizz Posts: 18,809 admin
    Answer ✓

    Hello @Tapy1270,

    Sorry to hear about the situation you've encountered with the internet service!

    I noticed you already received a response on the other thread you've opened. There's indeed maintenance work taking place in your area that is currently affecting your internet service. Rest assured, the technicians are already dispatched on-site working around the clock to fix the issue. Once the situation has been resolved, the service should be restored automatically, and the "@" light will be visible on your Wi-Fi modem.

    If this takes longer than 48 hours, you're entitled to a reimbursement based on the service agreement.

    We remain at your disposal for anything else, on any of our communication channels.

    Have a wonderful day, and take care!

    -Ionut

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