Get a new modem

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CarlosHA33
CarlosHA33 Posts: 1 ✭✭
edited October 2022 in Internet

hello, we moved to a new place and lost the modem, how can we get a new modem?

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  • Whizz
    Whizz Posts: 19,213 admin
    Answer ✓
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    Hello CarlosHA33,
    I hope this message finds you well.

    I'm sorry to hear that you lost the modem you were previously using. In order to get a new modem, we will need you to contact our customer service, and inform them about the situation, and they will be able to schedule an appointment with a technician for you, however, some charges will be applied, according to the services agreement between you and Fizz. For more information, please contact us in private. Here is how to do that https://fizz.ca/en/support#gsc.tab=0.

    Have a good one!
    -Sergiu

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