I ordered a phone had a confirmation number and then suddenly got an e mail that it had been cancel?

Justinchevalier1
Justinchevalier1 Posts: 1
edited October 2022 in Phones

I would like to know why it was canceled and if possible I would like to re-order the phone .

Best Answer

  • Whizz
    Whizz Posts: 15,976
    Answer ✓

    Hello Justinchevalier1,
    I hope this message finds you well. 

    I just verified your account and I can see the the phone order was indeed canceled, as we can always provide you with some more details about this situation if you contact us in private. Here is how to do that https://fizz.ca/en/support#gsc.tab=0.

    Also, since the order was canceled, you can always go ahead and try to place a new one, making sure that all the information your provide is correct, to avoiding any other delays. 

    Thank you for your kind understanding. Have a good one!
    -Sergiu

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