I paid for us-Canada plan and I can NOT receive or make calls

AF25
AF25 Posts: 3 ✭✭
edited October 2022 in My Mobile

I paid for us-Canada plan and I can receive or make calls

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  • Whizz
    Whizz Posts: 23,047 admin
    Answer ✓

    Hello AF25,

    I am sorry to hear about this situation.
    I can see the line is active and the plan was just renewed.
    Here you can find some troubleshooting you can try: https://fizz.ca/en/faq/I-cant-make-any-calls-on-my-phone-why
    If the situation persists, please reach our support team directly and provide more details.

    Have a good one,
    -Alex

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