My LTE does not work

MathieuGaudreault
MathieuGaudreault Posts: 1 ✭✭
edited October 2022 in My Mobile

Whenever I try to connect to my LTE it says I'm connected but nothing loads. I have mostly used my rollover this month and I'm supposed to have 2 GB of data for the month so I don't get why I can't use my Data.

Best Answer

  • Whizz
    Whizz Posts: 18,455 admin
    Answer ✓

    Hello MathieuGaudreault,

    I am sorry to hear about this situation.
    I just verified your account and I can see that all your mobile data was used.  
    You can verify this from your Fizz account, My plans > usage. 
    If you wish to use your data service please try purchasing an add-on: https://fizz.ca/en/faq/what-is-an-add-on-and-how-do-i-buy-one

    Have a lovely day,
    -Alex

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