Service in United States?

Shane P.
Shane P. Posts: 2
edited September 29 in My Mobile

Hello,

I want to ensure that my cellphone will function in the United States. I have the United States plan but I have not yet received my new SIM cards as Fizz has confirmed there have been delays.


Will my phone work in the United States?


Thank you.

Best Answer

  • ah727
    ah727 Posts: 692
    Answer ✓

    @Shane P.

    Your phone will work for DATA with the old SIM card, as well as the New SIM card. Once Fizz launches VoLTE, your New SIM card will allow you to make Voice calls using the 4G LTE networks. If you are going to the United States for a substantial period of time, you should install the New SIM card before you leave. So if Fizz launches VoLTE while you are in the USA, you will have access to calls over the LTE networks.

    In the meantime, you may have access to voice calls through T-Mobile's 2G network. See a post on the forum that will help you make 2G calls, if ever T-Mobile's 2G network is available.

    But no matter what your plans are, you should consider also using social media apps Messenger, FaceTime, Google Duo (MEET), WhatsApp, SKYPE for your communications. These are work with DATA.


Answers

  • Jessy_ref_i88b6
    Jessy_ref_i88b6 ⭐ :REFERRAL CODE: ⭐ i88b6 ⭐ :CODE RÉFÉRENCE: ⭐ 🇺🇦 🇺🇦 🇺🇦Posts: 2,647

    Hi @Shane P.

    It will work only for data, if you enable the data roaming

    Be advised.

    As of July 2022, if you are travelling in the United States, including Puerto Rico and the U.S. Virgin Islands, only the LTE network is available. Calling or receiving calls and texts is not possible, including 911 calls, even if you are using a VoLTE compatible phone, activated with a VoLTE compatible SIM card. When Fizz will offer VoLTE on its own network, this situation will be resolved.

    source: https://fizz.ca/en/faq/why-do-some-calls-and-texts-when-us-not-work

  • Alexsolo
    Alexsolo 1ADO7Posts: 668

    If you have data on your plan it will only work for data coverage.

    Calling and texting is currently impossible.

    No calls or texts possible. Why do some calls and texts when in the U.S. not work? | Fizz

    Be advised.

    As of July 2022, if you are travelling in the United States, including Puerto Rico and the U.S. Virgin Islands, only the LTE network is available. Calling or receiving calls and texts is not possible, including 911 calls, even if you are using a VoLTE compatible phone, activated with a VoLTE compatible SIM card. When Fizz will offer VoLTE on its own network, this situation will be resolved.

    The details on VoLTE

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