Is it roaming or long distance when in contact with Canada from abroad?
Best Answer
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Hello JFGo,
I hope this message finds you well.
We fully understand the need of placing calls or sending / receiving text messages while abroad, however, this option is not covered by Fizz services yet. You will only be able to use data from travel add-ons, and use messaging apps that are relying on it to place the calls instead of using voice minutes.
To purchase a travel add-on you will need to go to My plans > Manage plan > Travel. Here is a link where you can see more about your Roaming options https://fizz.ca/en/faq/im-travelling-outside-my-coverage-zone-what-are-my-roaming-options.
Have a good one!
-Sergiu1
Answers
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Except in the United States, it is not possible to call at all when abroad.
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