refund sim

38200262 Posts: 1 ✭✭
edited September 2022 in My Mobile


I ordered new sim on sep.19

but I haven't gotten yet.

I already sent the message to delivery company.

I didn't get the any feedback.

When I chat with fizz's someone today.

Someone said I should get a refund.

How can I apply for a refund?

Ordered by: J***** J***

Order ID: 705******

Best Answer

  • Whizz
    Whizz Posts: 19,043 admin
    Answer ✓

    Hello 38200262,

    I am sorry to hear about this.
    I can see that a refund request was already escalated. 
    It will be visible in your transaction history once it will be applied and the funds will be returned after a few working days. 

    Have a lovely day,


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