refund sim
Hello
I ordered new sim on sep.19
but I haven't gotten yet.
I already sent the message to delivery company.
I didn't get the any feedback.
When I chat with fizz's someone today.
Someone said I should get a refund.
How can I apply for a refund?
Ordered by: J***** J***
Order ID: 705******
Best Answer
-
Hello 38200262,
I am sorry to hear about this.
I can see that a refund request was already escalated.
It will be visible in your transaction history once it will be applied and the funds will be returned after a few working days.
Have a lovely day,
-Alex0
Answers
-
Hi, do not put your personal information, this is a public forum. The only way for a refund is to contact Fizz customer service. They will be able to check into your account and update it, if it's possible. Go to: https://fizz.ca/en/faq/resolving-issues and simply scroll down until you see the green bubble with a question mark, you can chat with support. Chat is the faster way.
You can also use Facebook: https://www.facebook.com/fizzca/
Private message on Twitter: https://mobile.twitter.com/fizz_ca
WhatsApp: (438) 393-5814
0
