Internet is not working on my phone

Dunand
Dunand Posts: 2 ✭✭
edited September 2022 in My Mobile

I live in Saint-Bruno. Home internet is working but not the mobile network. For at least 2h the mobile network is not working for me.

You should update that page sometimes https://fizz.ca/en/faq/status-services

Best Answer

  • Whizz
    Whizz Posts: 23,045 admin
    Answer ✓

    Hello Dunand ,

    I am sorry for the situation encountered,

    There was a short interruption of mobile service this morning (Data, calls and SMS) for some Fizz customers, however, the service is now re-established.

    I kindly advise you to restart your phone and test the services using this FAQ:

    https://fizz.ca/en/faq/how-test-my-fizz-line

    Fizz apologizes for the inconvenience this may be causing you.

    Thank you for your understanding!

    Have a good one!

    -Eugen

Answers

  • Olic
    Olic Posts: 822 ✭✭

    You are right, it would be good to update the status page.

    There are a lot of people who have problems with their services right now and who don't understand if it's from the network, their phone or their account...

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