How to sign in to Fizz Ext?

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srm_44
srm_44 Posts: 1 ✭✭
edited September 2022 in My Mobile

I am in Toronto, can get sms but not send. Please help

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  • Whizz
    Whizz Posts: 19,148 admin
    Answer ✓
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    Hello srm_44,
    I am sorry for the situation encountered,
    I have verified your account and I can see that your plan is in good standing.
    I kindly advise you to restart your phone and test the services using this FAQ:
    https://fizz.ca/en/faq/how-test-my-fizz-line
    If you still experience an issue, please contact us in private, by going to the FAQ above, click on the "?" bubble and choose the way of contact you want to use. 
    Thank you for your understanding!
    Have a good one!
    -Eugen

Answers

  • Olic
    Olic Posts: 819 ✭✭
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    What coverage do you have in your plan? If it's Quebec only, it's normal...

    But, you can get the services by using an Add-on or by adding funds in your wallet and pay as you go...

    https://fizz.ca/en/travel


    image.png


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