Password have been resetted!

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Sylvain C. #37892
Sylvain C. #37892 Posts: 10 ✭✭
edited September 2022 in My Mobile

Anybody had issues with password on account being resetted and having to go by password reset several times in last couple of months?

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  • Whizz
    Whizz Posts: 19,109 admin
    edited September 2022 Answer ✓
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    Hello @Sylvain C. #37892,

    I am sorry to hear about this situation.
    If the situation still persists please reach our support directly via live chat and we try an email change. 
    Feel free to reach us at any time, we are here 24/7.

    Have a lovely day,
    -Alex

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  • Lorraine B. #12365
    Lorraine B. #12365 Posts: 46 ✭✭
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    What you are saying is that you lose access, that your password changes, without you wanting it, but when that happens, you do not receive an email message to reset?

    There are no suspicious transactions on your account? No one would have access to your emails to reset the password and delete the email afterwards? And are you sure he really changes? Can't you have forgotten?

    It really is a very very strange story!

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