Vending Machine

Julian96

I just bought a sim card and the vending machine did not give me the chip and the money was deducted from my card.

Olic

We are users like you here. You will have to speack with the support for that.

To contact Fizz, go to: https://fizz.ca/en/faq/resolving-issues , at the bottom, there is a green bubble with a question mark, you can chat with support.

You can also use :

Twitter: https://mobile.twitter.com/fizz_ca

Facebook: https://www.facebook.com/fizzca/

Whatsapp: (438) 393-5814

Olic

I notice that two of you report the same situation. Did you get a solution?

DinoS

Vending machine ? Where is that ? In convenient store ?

Mataze

Yes @DinoS

It is possible to buy a SIM card physically at a vending machine or stores.

Getting it yourself

• Our SIM cards are available in participating Couche-Tard stores
• We also have vending machines in the busiest stations of the Montreal subway

Here is how to find a point of sale

Source : https://fizz.ca/en/faq/how-do-i-order-sim-card

Whizz

Hello Julian96,
I am sorry to hear that you have encountered this situation,
I recommend that you reach us in private in order to solve this.
You can use the steps provided by Olic  to contact us.
Thank you for your understanding!
Have a good one!
-Eugen